In 1970, Marvin Minsky, recipient of the Turing Award ("the Nobel Prize of Computing"), predicted that within "three to eight years we will have a machine with the general intelligence of an average human being." Fifty-two years later, we're still waiting. The fundamental roadblock is that, although computer algorithms are really, really good at identifying statistical patterns, they have no way of knowing what these patterns mean because they are confined to MathWorld and never experience the real world.

All healthcare workers are on the frontline during the covid pandemic. They face an overwhelming workload and risk their health and wellbeing every day. Moreover, doctors and nurses still have patients with other diseases and must take care of them on a high level nevertheless. So, healthcare providers are looking for the opportunity to turn from classical consultation treatment and look for new solutions. One of these solutions is a chatbot.