Business & Government
What Ever Happend to IBM's Watson?
After Watson triumphed on the gameshow Jeopardy in 2011, its star scientist had to convince IBM that it wasn't a magic answer box, and "explained that Watson was engineered to identify word patterns and predict correct answers for the trivia game." The New York Times looks at what's happened in the decade since.
Watson has not remade any industries. And it hasn't lifted IBM's fortunes. The company trails rivals that emerged as the leaders in cloud computing and A.I. — Amazon, Microsoft and Google. While the shares of those three have multiplied in value many times, IBM's stock price is down more than 10 percent since Watson's "Jeopardy!" triumph in 2011. The company's missteps with Watson began with its early emphasis on big and difficult initiatives intended to generate both acclaim and sizable revenue for the company, according to many of the more than a dozen current and former IBM managers and scientists interviewed for this article.